What if a 911 caller is deaf or hearing/speech impaired?

The Jasper County Sheriff's Communications Center is able to communicate to the hearing/speech impaired by using a TTY/TDD interface. If a caller uses a TTY/TDD, the caller should stay calm, place the phone receiver in the TTY and dial 911. After the call is answered, press the TTY keys several times. This may help shorten the time necessary to respond to the call. Give the dispatcher a moment to respond. If necessary, press the TTY keys again. The Communications Specialist will answer and type "GA" for go ahead. Tell them what is needed; police, fire department, or ambulance. Give your name, address and phone number where help is needed. Stay on the telephone if it is safe to do so. Answer the Communications Specialists questions. If a deaf or hearing/speech impaired caller doesn't have a TTY/TDD, the caller should dial 911 and stay on the line. Not hanging up leaves the line open. The caller's address is displayed on the dispatcher's screen and help will be sent.

Show All Answers

1. What is 911?
2. What if a 911 caller is deaf or hearing/speech impaired?
3. When should you use 911?
4. How do you make a 911 call?
5. Who pays for 911?
6. What about 911 prank calls?